We are looking for an ambitious and enthusiastic individual to join our expanding team at The Chalet & Villa Edit. If you have a passion for all things luxury travel, get in touch, we’d love to hear from you.
Responsible to: Director
Start date: ASAP (job posted 17th August 2022)
Salary: £22,300 basic with an OTE of £25,500-35,000 (depending on experience)
Location: Near Chichester, West Sussex
Candidate Location: Near Chichester, West Sussex- Preferred
Ideally, you will have worked a season or more in-resort
The Role: You will be working from home within a small friendly, supportive start-up, experiencing growth. We are looking for somebody who is flexible and keen to get involved in all areas of the business and make a significant contribution to developing the company.
The primary element of the role will be to develop client relationships to secure new and repeat bookings within our luxury villa and ski chalet portfolio. Working alongside our Director you will need to have a confident proactive approach and be willing to learn on the job with the support of the team. You will need to be confident on the phone and able to adapt to dealing with different client personality types. Assistance will be required with bookings from initial enquiry, through to closing the sale and booking of pre-arrival arrangements for our tailor-made concierge service.
In addition to the core sales responsibilities, the role will also involve managing the online portfolio of properties, making website updates and a variety of administration and marketing elements.
This is an extremely diverse and rewarding role, which you can mould into your own and offers you the flexibility of working from home. If you are an enthusiastic, organised individual who has a keen eye for detail and has the ability to think on your feet this is the role for you. You must feel comfortable working under pressure during the busy periods of the ski and summer season, yet having quiet times during the low season. This role also requires you to build excellent relationships with our network of trusted owners and suppliers, some we have been working with for 20 years.
Although we are a small team, we pride ourselves on excellence and have a positive, supportive and enthusiastic work culture. As well as a competitive salary and bonus opportunities we offer staff trips to experience our properties first hand, so travel is never far away.
The role is primarily working from home, although the initial training is carried out in-house. Daily support is provided by face-to-face zoom catch-ups, training and meetings, so strong communication is essential.
Sales and Concierge (Primary role elements)
Marketing (Secondary role elements)
The Ideal Candidate:
1. Please send CV and covering letter by email to Anna (email@example.com) (all applicants will be followed up)
2. First interviews will be conducted by telephone/Teams/Zoom
3. Following interview(s) will be held at our offices in Chichester
Wow. What an amazing trip from start to end. The Chalet Edit have curated an incredible set of properties. Alongside this the service was faultless; incredibly responsive, knowledgeable and friendly. The team were always thinking ahead of things we needed and provided great recommendations about all aspects of the holiday from childcare, hire, and transfers to restaurants and apres spots. Would not hesitate to book again with the Chalet Edit.
Annabel and Anna were so helpful with all aspects (chalet, transfers, childcare, ski equipment etc) and super-efficient. Transparent and timely communication around all Covid aspects too. Would definitely book again, as they really made it so easy for me! Thank you so much for everything.
Excellent service from Anna at the Chalet Edit. Super knowledgable regarding the resorts and properties. Very proactive in helping navigating all travel complications due to COVID restrictions. Has become my first port of call for skiing property needs!